Website terms
Terms of Service
1. Agreement
These terms govern use of grenvol.info, operated by Grenvol Health Ltd. By browsing the website, you acknowledge these terms and the accompanying policies.
2. Editorial content
Grenvol publishes general editorial information. Content is not personal advice, does not create a professional relationship and should be read with the Disclaimer.
3. Acceptable use
Use the site lawfully, do not interfere with its security and do not copy or republish material in a misleading way. Automated access must respect reasonable technical limits.
4. Intellectual property
Text, design and branding belong to Grenvol Health Ltd or its licensors. You may read and share links for personal, non-commercial purposes with attribution.
5. Accuracy
We aim for careful, current writing but cannot promise that every page is complete or suitable for every circumstance. Research and links may change.
6. External links
External links are provided for context. Grenvol is not responsible for third-party availability, content or privacy practices.
7. Newsletter
Newsletter messages are optional. Subscribers may unsubscribe through the available link or by writing to [email protected].
8. Contact forms
Please do not send urgent or confidential information through the form. Messages are handled under the Privacy Policy.
9. Availability
We may update, suspend or remove parts of the website for maintenance, security or editorial reasons. We will make reasonable efforts to keep public pages available.
10. Liability
To the extent permitted by law, Grenvol excludes liability for indirect loss arising from use of general editorial content. Nothing excludes liability that cannot lawfully be excluded.
11. Governing law
These terms are governed by Scottish law and disputes are subject to the courts of Scotland, subject to mandatory consumer protections.
12. Changes
Revision history: 9 September 2026, terms reviewed; 1 January 2026, initial publication.
11. Changes to these terms
Grenvol may update these terms when the website structure, editorial service or applicable law changes. The current version will be published on this page with a review date. Continuing to browse after a material update indicates that the revised terms will apply to future use. If a change requires specific consent by law, we will provide an appropriate notice.
- a) The page title and date identify the current version.
- b) Editorial changes may be explained in a short change note.
- c) Earlier versions may be retained for internal record-keeping.
12. Complaints and dispute resolution
Questions about these terms should first be sent to [email protected] with the relevant page address and a clear description of the concern. Grenvol aims to acknowledge a complaint within five working days and provide a substantive response within 14 days where the matter is straightforward. More complex issues may require additional time, and we will explain the reason for any delay. Nothing in this process removes a person’s right to use a statutory complaint or court process.
13. Governing law and jurisdiction
These terms are governed by the law of Scotland, subject to any mandatory rights that apply to a consumer in the United Kingdom. The courts of Scotland will generally have jurisdiction, while a consumer may retain any right to bring proceedings in another court available under applicable law. This clause is intended to provide a predictable framework for ordinary website use. It does not limit protections that cannot lawfully be excluded.
14. Privacy, cookies and accessibility
The Privacy Policy explains how personal information is handled, and the Cookie Policy explains browser storage and consent choices. Those documents form part of the site’s information framework but remain separate notices. We aim to keep pages readable, navigable and usable with common assistive technologies. If a visitor encounters an access barrier, they may contact [email protected] with the page address and a description of the difficulty.
15. Contact and revision record
Grenvol Health Ltd is based at 56 Buchanan Street, Glasgow G1 1AA. General correspondence may be sent to [email protected] or 0141 946 0505 during Mon–Fri 9:00 AM – 5:00 PM GMT. These terms were reviewed on 9 September 2026. The revision record may note the date, the affected sections and whether the change was editorial, operational or required by law.
11. Changes to these terms
Grenvol may update these terms when the website structure, editorial service or applicable law changes. The current version will be published on this page with a review date. Continuing to browse after a material update indicates that the revised terms will apply to future use. If a change requires specific consent by law, we will provide an appropriate notice.
- a) The page title and date identify the current version.
- b) Editorial changes may be explained in a short change note.
- c) Earlier versions may be retained for internal record-keeping.
12. Complaints and dispute resolution
Questions about these terms should first be sent to [email protected] with the relevant page address and a clear description of the concern. Grenvol aims to acknowledge a complaint within five working days and provide a substantive response within 14 days where the matter is straightforward. More complex issues may require additional time, and we will explain the reason for any delay. Nothing in this process removes a person’s right to use a statutory complaint or court process.
13. Governing law and jurisdiction
These terms are governed by the law of Scotland, subject to any mandatory rights that apply to a consumer in the United Kingdom. The courts of Scotland will generally have jurisdiction, while a consumer may retain any right to bring proceedings in another court available under applicable law. This clause is intended to provide a predictable framework for ordinary website use. It does not limit protections that cannot lawfully be excluded.
14. Privacy, cookies and accessibility
The Privacy Policy explains how personal information is handled, and the Cookie Policy explains browser storage and consent choices. Those documents form part of the site’s information framework but remain separate notices. We aim to keep pages readable, navigable and usable with common assistive technologies. If a visitor encounters an access barrier, they may contact [email protected] with the page address and a description of the difficulty.
15. Service providers and external content
Grenvol may rely on hosting, email delivery, security, analytics and map providers to operate selected features. Those providers may have their own terms, privacy notices and service limitations. Visitors are responsible for reviewing an external provider’s information when they choose to load or use an embedded service. Grenvol remains responsible for the way it configures its own website features.
16. Security, misuse and access limits
We may restrict access where activity appears to threaten site security, disrupt availability or misuse contact and newsletter features. A restriction may be temporary while an incident is reviewed or permanent where continued access creates a material operational concern. We may preserve technical records for up to 90 days for routine security review and longer where needed for an investigation or legal obligation. Nothing in this section authorises intrusive monitoring beyond what is reasonably necessary for site protection.
17. Contact and revision record
Grenvol Health Ltd is based at 56 Buchanan Street, Glasgow G1 1AA. General correspondence may be sent to [email protected] or 0141 946 0505 during Mon–Fri 9:00 AM – 5:00 PM GMT. These terms were reviewed on 9 September 2026. The revision record may note the date, affected sections and whether the change was editorial, operational or required by law.